The Omelette Restaurant in Hull

  Let me start by saying I adored the food, I Managed the Omelette Restaurant so e time ago and I'm gutted to have to say the customer service is obislam.... read more My partner ordered online at 16.51 pm time expected for delivery was 17.20 - 17.30 well that didn't happen. I spoke to the "manager" and a waitress regarding the delivery time and was assured ours was the only ticket.... COMPLETE LIE! Full Restaurant by bookings due too the show at the theater. Now my partners food was OK, mine however came with a very long dark hair that was on the outer packaging of the take away container and inside... The response from the Manager / Waitresses and owner ... well fails me. After much discussion, I was left without food, £16.95 for a mixed grill which arrives late, extremely poor service, a meal I can't eat and had to take back to the Restaurant myself!!! Im in awe of how they treat regular customers! Yes! We / I order regularly. The language used by the staff / manager and owner still has me in shock. Spoken too like dirt, lied too, misinformed, and sworn at by the owner. And still no refund and they have my meal back, which I had to return!!!

  On a visit to the theatre to see the Mousetrap we popped into the Omellette as it is near to the venue,the starter was excellent but the main course omelette... read more was disappointing, we ordered ordered the Cleopatra that comes with prawns and asparagus very little asparagus and rubbery prawns. Saving grace was plenty of salad and nice chips and the service was first rate. We shall visit again but will stick to good old-fashioned cheese omelette.

  I went here for a meal before visiting the theatre. I had a seafood risotto, and it was excellent. I had a risotto in a high-class restaurant for 3 times... read more the cost two weeks earlier, and this seafood risotto beat it hands down. My mushroom starter was also excellent. My wife also really enjoyed her food.
The service was good up until they took away our mains, and then I found it difficult to attract anyones attention to order puddings and coffee. We felt very forgotten. However, puds were very nice.
I can highly recommend this restaurant for a pre theatre visit and any time in the future I am going to the theatre I will definitely go to omlette to try something different from their huge menu.

  First visit today, and certainly won't be the last, my wife and I had two salmon omlette's from an extensive menu which were divine and tea for two, lovely staff... read more and quick service , nice atmosphere and nicely decorated ,very welcoming, highly recommended we will be back ....