The Omelette Restaurant in Hull

  A lunchtime visit for my wife and me. I chose the Spanish Omelette with wedges and peas and my wife had a jacket potato with chicken filling and salad.
Both... read more looked appealing. My Omelette was extremely tasty and the food was extremely hot, and maintained its heat. The jacket potato was generously filled and the salad was crisp. Well recommended; they were very busy which is always a plus.

  Ordered from this restaurant and drinks were missed and dessert was delivered with custard instead of ice cream. When we rang them back to correct it they told us they... read more were bringing them straight away which took another 50 minutes. They then bought the wrong drinks, and the dessert was very small. Not to mention that they demanded the original desert back and accused us of eating it when we told them we threw it away. Terrible service.

  I attended in January as a pre-ballet dinner and a chance to have some 'me time' away from a mad household!

I was seated quickly right next to... read more the window (I did book online with it being a theatre night I'd advise this if you are also attending on a night where there is a show on just in-case) I was brought a menu and asked if I'd like a drink which was brought promptly and my food order taken.

I ordered a glass of rose and a chicken kiev omelette. When the food arrived.. wow! The omelette was delicious, large chunks of chicken featured alongside the garlic and herb butter which made for a glorious combination. Side salad or chips come along with it too so mine was decorated with large chunky fries.

After finishing the food I was promptly offered dessert or a coffee, the atmosphere inside was so comforting, the rain pouring outside, being sat next to the window a prime location for people watching and I felt so at home I ordered another glass and sat and read a book for an hour before heading over to the theatre.

The service was quick, friendly and i felt nothing was to much to ask for.

  Let me start by saying I adored the food, I Managed the Omelette Restaurant so e time ago and I'm gutted to have to say the customer service is obislam.... read more My partner ordered online at 16.51 pm time expected for delivery was 17.20 - 17.30 well that didn't happen. I spoke to the "manager" and a waitress regarding the delivery time and was assured ours was the only ticket.... COMPLETE LIE! Full Restaurant by bookings due too the show at the theater. Now my partners food was OK, mine however came with a very long dark hair that was on the outer packaging of the take away container and inside... The response from the Manager / Waitresses and owner ... well fails me. After much discussion, I was left without food, £16.95 for a mixed grill which arrives late, extremely poor service, a meal I can't eat and had to take back to the Restaurant myself!!! Im in awe of how they treat regular customers! Yes! We / I order regularly. The language used by the staff / manager and owner still has me in shock. Spoken too like dirt, lied too, misinformed, and sworn at by the owner. And still no refund and they have my meal back, which I had to return!!!