Let me start by saying I adored the food, I Managed the Omelette Restaurant so e time ago and I'm gutted to have to say the customer service is obislam.... read more My partner ordered online at 16.51 pm time expected for delivery was 17.20 - 17.30 well that didn't happen. I spoke to the "manager" and a waitress regarding the delivery time and was assured ours was the only ticket.... COMPLETE LIE! Full Restaurant by bookings due too the show at the theater. Now my partners food was OK, mine however came with a very long dark hair that was on the outer packaging of the take away container and inside... The response from the Manager / Waitresses and owner ... well fails me. After much discussion, I was left without food, £16.95 for a mixed grill which arrives late, extremely poor service, a meal I can't eat and had to take back to the Restaurant myself!!! Im in awe of how they treat regular customers! Yes! We / I order regularly. The language used by the staff / manager and owner still has me in shock. Spoken too like dirt, lied too, misinformed, and sworn at by the owner. And still no refund and they have my meal back, which I had to return!!!

  We love Egg Omelette and it is the best way to kick start our day. We love that omelet is a very simple dish made from just beaten eggs, fried... read more with butter or oil in a frying pan. It gets more exciting when the omelette can be folded around wholesome fillings such as cheese, chives, vegetables, mushrooms and meat!

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Dex Ng Mong Meiyan Dexperience

  I went here for a meal before visiting the theatre. I had a seafood risotto, and it was excellent. I had a risotto in a high-class restaurant for 3 times... read more the cost two weeks earlier, and this seafood risotto beat it hands down. My mushroom starter was also excellent. My wife also really enjoyed her food.
The service was good up until they took away our mains, and then I found it difficult to attract anyones attention to order puddings and coffee. We felt very forgotten. However, puds were very nice.
I can highly recommend this restaurant for a pre theatre visit and any time in the future I am going to the theatre I will definitely go to omlette to try something different from their huge menu.

  Arrived a little early for our booked table, however it was ready so were seated quickly. The waitress explained the menus which was a little unnecessary (one for food, one... read more for drinks) and we selected our order from the very extensive food menu. The ambience of the cafe is lovely and is well spaced out for COVID social distancing, however the two waitresses seemed a little confused by some of the bookings but they managed fine in the end.

Two of the party chose omelette, I opted for mine , the Montpensier (ham, parsley, asparagus and mushroom) with a jacket and salad, my husband, the Pacific (tuna and prawn) with full salad, although there is a choice of chips or wedges. Our other companion chose a lamb burger with chips, onion rings and a side salad. The food arrived after a reasonable period of time and look amazing, the omelettes were light and fluffy and very filling. Unfortunately, my husbands 'full' salad was smaller in size than our side salad and we had to ask for extra which was provided without question with no extra charge. The lamb burger was fairly dry, and although edible, was reported that it didn't have much flavour which was disappointing. The rest of the meal however, was perfectly cooked.

After finishing our mains, our plates were cleared, but we were asked if we would like desserts (which we did), and we were left to our own devices to finish our drinks. On asking for the bill, we paid by card and left - a little disappointed not to have finished our meal with desserts and perhaps a coffee. The cost, just under £40 for 3 meals, two soft drinks and a cider.

  Waste of time, placed order, payment taken order confirmed then 2 minutes later order appears cancelled no notification, if I hadn't reviewed the order we would be sat for an... read more hour waiting when nothing was coming. Will not use the Omelette Restaurant again